Turn company context into answers in seconds.
Tacive captures the decisions, customer context, processes, and workarounds buried across your business, organizes them into context clusters, then gives every team a direct answer with the source behind it.
No wiki migration. No heavy rollout. Useful from the first captured decision.
Seconds
to find the right context
Sources
attached to every answer
Clusters
for connected team context
Clusters
What did we promise Acme before renewal?
Asked by you • Weeks later
Answer found across Sales, Support, and Product clusters.
Acme was promised SSO rollout, invoice exports, and a support SLA review before May renewal. Product owns SSO, Finance owns exports, and Customer Success is tracking the renewal risk.
For the moments where “who knows this?” costs real money
Shrink time-to-information across the business.
Tacive turns scattered work into a living context layer, with clusters for accounts, projects, decisions, and processes so Sales, Support, Product, and Ops can answer customer-critical questions without waiting on the one person who remembers.
Capture the work behind the work
Turn meeting notes, customer threads, product decisions, and process changes into retrievable knowledge as work happens.
Answers, not search results
Ask in plain English and get a synthesized answer with citations to the exact entry, decision, or customer conversation.
Clusters stay connected
Related people, teams, accounts, documents, and entries stay linked so context survives handoffs and growth.
AI that captures what your business cares about
Use directives to standardize what gets extracted: owners, customer risk, rationale, next steps, timelines, and open questions.
Directives make knowledge capture predictable
Every business has context that matters more than generic notes. Directives tell Tacive what to notice, extract, and preserve so each cluster stays useful as teams scale.
Capture
Auto-extract decisions, customer commitments, tradeoffs, and key stakeholders from raw work.
Summarize
Create consistent summaries that make handoffs, onboarding, and reviews easier to trust.
Enrich
Connect relevant accounts, teams, systems, projects, documents, and unresolved questions.
Answer
Retrieve context with timelines, reasoning, source entries, and accountable owners.
Directive library
ActiveProduct decisions
Capture rationale, impact, owner, and customer risk
Revenue context
Track commitments, blockers, and renewal risk
Ops changes
Preserve process shifts, rollout timing, and owners
One context layer for customer-facing teams.
Tacive helps each team move faster while keeping context shared across the whole company.
“Sales can prep for renewals without chasing Support and Product for context. The answer already includes what changed, who owns it, and where it came from.”
Revenue teams
Renewals, expansion, account history
“Support gets the product and account background before an escalation becomes a meeting. The customer history is searchable, sourced, and ready.”
Support teams
Escalations, fixes, recurring issues
“Product decisions stop disappearing into threads. New hires and cross-functional partners can see the reasoning without asking the same question again.”
Product and Ops
Rationale, process, ownership
Credit-based pricing
Pay for credits, not token math.
Every plan includes monthly credits for chat, search, and directives. Start small, then scale the same shared context layer as more teams depend on it.
Starter
Affordable credits for solo operators and early teams
25,000 credits
Up to 3 users
- 25,000 credits each month
- Shared context workspace for up to 3 users
- Entries, documents, and sourced answers
- Basic usage view
Team
Shared company context with enough credits for daily team use
150,000 credits
Up to 10 users
- 150,000 credits each month
- Everything in Starter
- Up to 10 users across shared workspaces
- Context clusters and cited source context
- Directives for consistent knowledge capture
Pro
Expanded credits, directives, and workspace controls for growing teams
600,000 credits
Up to 25 users
- 600,000 credits each month
- Everything in Team
- Up to 25 users across multiple workspaces
- Advanced context search across entries and documents
- Workspace-scoped directives and clusters
- Team and member context for routing knowledge
- Priority support
Business
Organization-wide credits for larger teams and departments
2,000,000 credits
Up to 100 users
- 2,000,000 credits each month
- Everything in Pro
- Up to 100 users across departments
- Organization-wide activity visibility
- Admin diagnostics for context activity
- Monthly credit usage reporting across context activity
- Standard support SLA
Credits reset monthly on paid plans. New accounts include trial credits for exploring Tacive before choosing a paid credit plan.
Your fastest team is the one with the clearest context.
Give every employee the answer behind the work: what happened, why it happened, who owns it, and what to do next.